Customer Reviews
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Installed a log burner in my house today, fantastic service from start to finish couldn’t have asked for more
Jane Field
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We have recently had a log burner supplied and installed by James and Steph of Sandiacre Stoves. We we're highly impressed by the service and professionalism that we were given. From the knowledge of the people in the shop, to ordering and having the log burner fitted, we couldn't fault them. Everything was thoroughly explained and the workmanship was second to none. The handover was explained in great detail and followed by a good clean up of the area. We would highly recommend this small family business.
Vicki Greenhill
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From first walking into the store Mid Jan to the install of our multi fuel stove around in March, the team have been great. They are very knowledgeable about the stoves they sell and the brands work with.
Most importantly at each step of the process they were available and happy to ask questions/offer suggestions and this made the process easy for us. James and the team are friendly and punctual on the survey and install dates.
The bonus was they were able to do the installation (acid wash bricks, build and fit the hearth, fit the flue and cowl and stove) all in 1 day when we expected it to take 2 days.
The handover was very professional not rushed, and the detail shared on how to use the stove and get the best out of it was extensive.
They team installing made minimal noise, were polite, covered the area in protective sheets and cleaned up when they were finished to a high standard. Would 100% recommend them to friends and colleagues interested in getting their own stoves.Mili S & Harry V
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Recently have had a stove fitted by Sandiacre Stoves , and what a great job done by James and his team , from the original site survey which gave great information of what was the best solution and what to expect , the installation was on time and carried out with great professionalism , No mess , no dust , home left has they had never been there , would recommend this company to anybody , Fist Class from start to finish ,
steve stanbridge
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We decided to have a log burner from Sandiacre Stoves after seeing the excellent job they did at our daughter and son-in-law's property. James was very helpful at the initial survey stage and he and the team did an excellent job of the installation. The room was left very clean and tidy after the work was completed. I would highly recommend Sandiacre Stoves to anyone considering a log burner.
Mark Foster
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Had my first ever log burner fitted yesterday. A high recommendation to Sandiacre Stoves. Great team of fitters and a big thanks to James.
Sandiacre Stoves Limited: 01158 372 510 / info@sandiacrestoves.co.ukIan Porter
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Had my first ever log burner fitted yesterday. A high recommendation to Sandiacre Stoves. Great team of fitters and a big thanks to James.
Sandiacre Stoves Limited: 01158 372 510 / info@sandiacrestoves.co.ukIan Porter
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Had my stove fitted a few weeks ago and it's absolutely perfect. Makes my house nice and warm. Amazing staff and very helpful.
Would definitely recommendAndrew Brocklehurst
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Sandiacre stoves replaced our old fireplace with a multi fuel stove a couple of weeks ago. From first walking into the shop around 3 months ago, they have been brilliant. They offered very good advice on which stove would be best in our situation. On installation day, they were incredibly tidy, knowledgable and explained in great detail about how best to use it.
We really do recommend Sandiacre Stoves!Alex Slowey
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Fabulous company, whole process of ordering through to installation was great. Very friendly, knowledgeable staff, would highly recommend 😊 And I love my new Log Burner 🔥
Ali Machin
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The installation of a multifire burner was done very professionally and completed to a very high standard. The fitters were very clean and tidy and very nice people. I was given very good instructions to use my appliance, servicing and care. They also provided a start up pack and showed how to use it. I would recommend this company again to others and use them myself.
Philip sissons
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The team at Sandiacre Stoves are brilliant!
Our experience, from placing the order to completion of the installation was faultless.
We were dubious at first that it was even possible to have a stove, due to a tangle of gas and water pipes. Sandiacre Stoves was the only company we'd contacted who were willing to tackle the problem. They've done an amazing job and we couldn't be happier with the result!
The team are pleasant, helpful and very knowledgeable. We highly recommended this company!Jessica Hayhurst
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Had an inset stove fitted and what a fantastic job they did. Everything was covered and not a bit of dust etc anywhere. First class efficient company and I would highly recommend them. I love my stove so thank you so much guys.
Shirley billing
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Just had our log burner fitted and would highly recommend Sandiacre Stoves. From initial enquiry through to installation the whole process has been excellent. The team of James, Steph and Leon get a professional job done with minimum fuss and a good bit of banter 😁 The handover from James was very informative and helped us get our first fire going. Really can’t fault them 👍
Steve and Sam Colledge-Smith
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We would highly recommend Sandiacre Stoves.
It was very helpful to be able to view stove options in the shop, and the staff there were very informative. It was reassuring that the installation work was not sub-contracted. The installation went to plan, all the waste was removed, and the house was left clean and tidy. The handover by James was thorough and extremely helpful as we were previously used to an open fire. After a few fires we are now getting the hang of it!!Val and Alan Brooks
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Helped in advising what would be best for our needs, size of woodburner + output for size of room etc. From initial visit, ordering woodburner stove and actual fitting, could not fault service, workmanship & products & prices too. Would certainly recommend Sandiacre Stoves, all 3 staff helpful, friendly & left our bungalow in clean, tidy state. Thank you to all involved. Colin & Cynthia Green.
Colin & Cynthia Green